About Us
At Vela Vale, we believe that style should feel effortless and intentional. Our brand was created with a clear purpose to offer thoughtfully designed pieces that balance modern elegance with everyday wearability.
Our mission is to provide carefully curated products that elevate daily life through quality, comfort, and timeless design. We focus on pieces that are easy to wear, easy to combine, and made to feel right whether you are moving through a busy day or enjoying slower moments.
Our vision is to build a brand that stands for trust, consistency, and refined simplicity. We aim to grow Vela Vale into a destination where customers can rely on well-made essentials, transparent service, and a shopping experience that feels personal and dependable.
Vela Vale offers a curated selection of products chosen for their clean aesthetics, versatile fit, and practical value. Every item is selected with attention to detail, ensuring it meets our standards for style, comfort, and functionality. Rather than chasing trends, we focus on pieces that remain relevant season after season.
We are committed to clear communication, reliable service, and customer care that goes beyond the purchase. From the moment you place an order to the day it arrives at your door, our goal is to provide a smooth and trustworthy experience.
Vela Vale is more than a store. It is a brand built on intention, quality, and long-term value.
Customer Support
If you have any questions regarding your order, shipping, or returns, our support team is here to help.
Email: info@vela-vale.com
Phone: +1 573 304 5409
Contact: Contact us
Customer service hours: Monday to Friday, 09:00 AM – 05:00 PM (EST). Saturday and Sunday: Closed
We aim to respond to all enquiries within 1–2 business days.
Business & Company Information
Company name: JWK Ecom
Business address: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Store name: Vela Vale
Warehouse address: 978 Francis Mine, Nevada City, California 95959, United States